Is ordering online secure?
Our Website uses 128-bit Secure Socket Layer Encryption in order to make sure your data is transmitted safely. This means that before your information is sent to us, it is encoded into a special format so that it is impossible to intercept.

When will I receive my order?
Orders usually ship within 24 hours. Orders placed on weekends or holidays will ship the next business day. Delivery is then 3-4 business days, depending on where in the USA you reside. 2nd Business Day and Next Business Day delivery is available when you checkout

How is my order shipped?
Your order will either ship US Priority Mail or FedEx, depending on what type of shipping you choose. If you choose 2nd or Next Day Air*, then you will receive your order via FedEx. FedEx will not deliver on Saturday, Sunday and Holidays. Standard Shipments will ship via US Priority mail. Priority mail has an estimated delivery date of 2-3 days depending on where in the country you reside.

Do you ship to PO Boxes?
Yes we do. If your address is a PO Box we will send it via United States Mail. We also ship to military addresses including FPO's and APO's. This ships US Mail as well.

What is your Shipping Policy?
We offer Standard, 2Day, and Next Day shipping. Standard shipping takes roughly 3-4 business days for you to receive your item. Second Day shipping takes two business days, and Next Day takes one day. Please note that these are transit times only. An order placed after 9am EST is not guaranteed to go out that day. If you require immediate shipment please call to notify us.

How do I track my order?
Depending on what type of shipping method you chose, their may be tracking available. You may call us for any applicable tracking numbers.

What is your privacy policy?
Remedic Health considers any information you provide to be completely confidential and will not sell your information to any third party organization. Any information that you submit to our system is only seen when an order is actually fulfilled. Our website uses secure 128 bit encryption. Please understand that ordering online is one of the safest ways to order products. If you have any questions please call us toll free at 1-877-473-5062.

Do you have a guarantee?
Some products do come with a guarantee. See our refunds page for more details.

Are my purchases Taxed?
Certain purchases within NY are subject to tax. You will know if you are being taxed before you check out.

Which Credit Cards do you take?
Accepted credit cards are Visa, MasterCard, Discover and American Express.

Can I pay without a credit card or debit card?
Yes. We also accept Checks and Money Orders. If you would like to use on of these methods then simply send your check or money order to the address listed on the Contact Us section of our site. If you need more information then please call us.

Do you ship internationally?
Not at this time, sorry.

Do I have to order online?
No, you can also place your order on the phone or through the mail. See our "About Us" Section for more information.

How can I reach you?
The quickest and most effective method is to email us at info@remedichealth.com. We will respond as soon as possible. However, you can also call us at 1-877-473-5062

What kind of invoice will I receive?
The only invoice/receipt you will receive is the one you receive on the final page confirming your order. You should print this invoice for your records. You will also receive a copy of this receipt in your email.


* Some Next Day Orders may arrive via USPS Express Mail Overnight